HOA Management Agreement
~60 minutes to fill in · 961 words · state notes for FL, CA, TX, AZ, NV, OR, WA
You selected a management company and want to negotiate from a board-drafted baseline instead of signing the manager's own paper. Bring this draft and the winning proposal to your association's attorney — the attorney review is the step that makes it binding, and it is where boards catch the auto-renewal and fee-escalation terms that manager-drafted agreements bury.
1. Parties and recitals
This Management Agreement (the “Agreement”) is made as of [DATE] between [ASSOCIATION NAME], a [STATE] nonprofit corporation (the “Association”), and [MANAGEMENT COMPANY NAME], a [STATE] [ENTITY TYPE] (the “Manager”).
The Association is governed by a volunteer board of directors (the “Board”) and desires professional management services for the community known as [COMMUNITY NAME], consisting of [NUMBER] [homes/units] in [CITY, STATE]. The Manager represents that it is qualified, licensed where required, and insured to provide those services.
2. Term and renewal
The initial term is [ONE (1) YEAR] beginning [START DATE]. This Agreement renews only by written amendment signed by both parties — it does not renew automatically. No renewal term may increase the management fee by more than [PERCENT]% without Board approval recorded in the minutes.
Drafting note for the board: automatic multi-year renewal with unlimited fee escalation is the single most common trap in manager-drafted agreements. Strike it wherever it appears.
3. Manager's duties
The Manager shall, at the direction of the Board:
- Collect assessments, maintain the Association's operating and reserve accounts in the Association's name at a federally insured institution, and never commingle Association funds with the Manager's or any other client's funds
- Deliver a monthly financial packet by the [15th] of the following month: balance sheet, income statement vs. budget, delinquency report, bank statements and reconciliations, and paid-invoice register
- Prepare a draft annual budget for Board review at least [90] days before the fiscal year end, and support the annual audit or review
- Inspect the common areas at least [FREQUENCY] and process work orders through completion
- Solicit at least three competitive bids for any project expected to exceed $[THRESHOLD] and present them to the Board with a written comparison; the Board selects the vendor
- Attend up to [NUMBER] Board meetings and the annual meeting each year, and support notice, agenda, and minutes preparation
- Maintain the Association's official records and deliver them per Section 6
- Issue covenant-violation notices in the form and sequence the Board adopts; the Manager does not set enforcement policy
- Operate a 24/7 emergency line with the escalation procedure attached as Exhibit B
4. Authority reserved to the Board
The Board makes the decisions, chooses the contractors, and negotiates the vendor contracts; the Manager executes the Board's directives. Without a written Board resolution, the Manager shall not:
- Enter any contract binding the Association, other than routine services under $[THRESHOLD]
- Initiate or settle litigation, or engage counsel
- Spend outside the adopted budget except for a genuine emergency, capped at $[EMERGENCY CAP], with notice to the Board within 24 hours
- Set, waive, or compromise any assessment, fine, or fee
- Retain any subcontractor affiliated with the Manager
5. Compensation — all fees disclosed
The Association shall pay the Manager $[AMOUNT] per month. Exhibit A lists every other fee the Manager may charge the Association or any owner (resale documents, mailings, extra meetings, project-management percentage). Any fee not listed in Exhibit A is waived.
The Manager shall not accept any commission, referral fee, discount, rebate, or other thing of value from any vendor, contractor, or insurer in connection with the Association. Any such benefit received shall be disclosed in writing and credited to the Association. Undisclosed vendor compensation is a material breach.
6. Records and data ownership
All books, records, funds, owner data, correspondence, and electronic files relating to the Association are the Association's property. The Manager shall maintain them per [STATE] statute (see the state notes attached to this template), make them available to the Board within [5] business days of request, and deliver complete records — including accounting software exports in a usable format — within [14] days after termination, without charge and regardless of any dispute.
7. Insurance and indemnification
Throughout the term the Manager shall carry, with insurers rated A- or better:
- Commercial general liability: at least $1,000,000 per occurrence / $2,000,000 aggregate, naming the Association as additional insured
- Professional liability (errors and omissions): at least $1,000,000 per claim
- Fidelity/crime coverage covering the Manager's personnel handling Association funds: at least the greater of $[AMOUNT] or three months' assessments plus reserves
- Workers' compensation as required by law
The Manager shall deliver certificates of insurance before the start date and at each renewal, and shall give the Association [30] days' written notice of cancellation or material reduction. Each party indemnifies the other against losses arising from its own negligence or willful misconduct; the Manager's indemnity is not limited by its fee.
8. Standard of care and compliance
The Manager shall perform with the care, skill, and diligence of a professional community association manager, in compliance with the Association's governing documents and with [STATE STATUTE — SEE STATE NOTES]. The Manager shall promptly notify the Board in writing of any observed condition it reasonably believes violates law, the governing documents, or this Agreement.
9. Termination
For cause: if the Manager materially breaches and fails to cure within [30] days of written notice describing the breach, the Association may terminate immediately upon a second written notice. Misappropriation of funds, loss of required license, or undisclosed vendor compensation permit immediate termination without a cure period.
Without cause: either party may terminate on [60] days' written notice. No termination fee applies beyond fees earned through the effective date.
On any termination, the Manager shall cooperate in an orderly transition: records delivery per Section 6, transfer of funds within [7] days, surrender of keys, credentials, and access codes, and a final accounting within [30] days.
10. General provisions and signatures
This Agreement is the entire agreement and may be amended only in a writing signed by both parties. It is governed by the laws of [STATE]; venue lies in [COUNTY], [STATE]. The Manager is an independent contractor. Neither party may assign without the other's written consent. If any provision is unenforceable, the remainder stands.
ASSOCIATION: [ASSOCIATION NAME] By: ____________________ Date: ________ [NAME], President, Board of Directors
MANAGER: [MANAGEMENT COMPANY NAME] By: ____________________ Date: ________ [NAME], [TITLE]
State notes
- Florida
- Florida CAM licensing (Chapter 468, Part VIII) applies to the Manager's personnel. Records obligations in Section 6 should track §720.303's official-records requirements.
- California
- Conform the records and financial-review obligations to Davis-Stirling (Civil Code §4000 et seq.), including owner inspection rights and the annual budget report.
- Texas
- Records production and owner requests should track Texas Property Code §209.005 (association records).
- Arizona
- Records inspection obligations should track A.R.S. §33-1805 (examination of association financial and other records).
- Nevada
- The Manager must hold and maintain a community-manager certificate under NRS 116A; records obligations should track NRS 116.31175.
- Oregon
- Records obligations should track ORS 94.650 (homeowners' right to inspect association records). The Manager must comply with the financial and governance requirements of the Oregon Planned Community Act (ORS 94.550–94.783).
- Washington
- Records obligations should track RCW 64.38.045 (owner right to inspect association records) and the financial-management requirements of the Washington Homeowners' Association Act (RCW Chapter 64.38).
Boardwell fills this in for you
Answer 10 minutes of questions about your community and Boardwell drafts your RFP — scope, questionnaire, fee-schedule requirements, and the weighted scoring rubric — ready to send to 3–5 management companies.
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